lj3 Frequently Asked Questions

The minimum age to register and play on lj3 is 21 years old. This requirement is set in accordance with PAGCOR guidelines governing casino-style online gaming in the Philippines. Age is verified through mandatory KYC identity verification before any withdrawal is processed. Accounts found to belong to players under 21 are immediately closed and all balances are forfeited.

lj3 accepts the following Philippine government-issued IDs for KYC verification: PhilSys (National ID), UMID, Driver's License, Passport, SSS ID, and Voter's ID. You will need to upload a clear photo of your chosen ID and a selfie for facial matching. KYC is required before your first withdrawal. Verification is typically completed within a few hours on business days.

No. lj3 operates a strict one-account-per-person policy. Each individual may hold exactly one registered lj3 account. Creating duplicate accounts — whether to claim multiple bonuses, bypass a suspension, or for any other reason — is prohibited. All duplicate accounts will be permanently closed and any associated balances, including winnings, will be forfeited without exception.

On the lj3 Login page, tap "Forgot Password" and enter your registered Philippine mobile number. lj3 will send a one-time password (OTP) to that number. Use the OTP to verify your identity and then set a new password. If you no longer have access to your registered mobile number, contact lj3 support via live chat and they will guide you through an identity-verified account recovery process.

You can request account closure by contacting lj3 support via live chat or by emailing [email protected]. Before closure, any verified lj3 Wallet balance (minus active bonuses subject to wagering requirements) will be processed for withdrawal to your registered payment account. If you are closing your account because of gambling concerns, lj3 recommends considering self-exclusion as an alternative — see the Responsible Gaming page for details.

lj3's slot games and RNG-based table games use certified Random Number Generator (RNG) technology provided by licensed game developers including JILI, PG Soft, and Pragmatic Play. These providers are independently audited for fairness. Live dealer games on lj3 use real cards, real wheels, and real dealers — the outcomes are not controlled by lj3. lj3 prohibits manipulation of game outcomes and logs all game sessions for audit purposes.

Yes. lj3.club is fully optimized for mobile browsers on both Android and iOS devices. All games, wallet functions, account settings, and support features are accessible from your phone's browser without needing to download a separate app. The lj3 mobile interface is designed for smooth play on common Philippine smartphone models and works on standard mobile data connections including LTE and 5G.

Yes. lj3 Casino includes a live dealer section featuring Baccarat, Blackjack, Roulette, Sic Bo, and game show titles streamed in real time with professional dealers. Live dealer games are available around the clock, with multiple table options at various bet limits. Filipino players who prefer the feel of a real casino experience will find lj3's live casino section a strong alternative to land-based venues in Manila or Makati.

Log in to lj3 and go to Account Settings, then select Responsible Gaming. From there you can set daily, weekly, or monthly deposit limits. Once set, a deposit limit takes effect immediately. If you want to lower your limit, the reduction is instant. If you want to increase a previously set limit, lj3 applies a 24-hour cooling-off period before the higher limit becomes active — this deliberate friction is there to protect you.

Self-exclusion on lj3 can be activated instantly via Account Settings under Responsible Gaming, or by messaging lj3 support directly through live chat. Available exclusion periods range from 30 days to permanent exclusion. Once activated, your account is blocked immediately — you cannot log in, deposit, or place bets during the exclusion period. Your remaining verified balance is preserved for withdrawal after the exclusion ends. Permanent exclusion cannot be reversed.

lj3 offers sports betting coverage that includes Philippine basketball — PBA games are among the most popular betting markets for Filipino players on the platform. In addition to PBA, lj3 covers NBA, UFC, boxing, international football, and other major sports events. Betting lines, odds, and available markets are displayed in the lj3 sports section and are updated in real time during live events.